Payments, Cancellation and Refunds

Last updated: October 5, 2026

1. Pricing and Payments

Prices, taxes (where applicable), subscription duration and payment terms are clearly shown before purchase. Payments are processed securely through the payment method presented at checkout (e.g., Razorpay). We do not store your credit card, Bank or UPI details on our servers.

2. No Refunds Policy (Digital Goods)

Because Kibee provides immediate access to proprietary digital content and software that cannot be "returned," all purchases are final and non-refundable.

By completing your purchase, you acknowledge that you are gaining immediate access to digital content, and you waive any right to a refund, except where explicitly required by applicable Indian law.

3. "Try Before You Buy"

We provide a fully functional Free Demo World on our website. We strongly encourage all parents to test the demo on their child's device prior to purchasing the subscription to ensure the product meets their expectations and works correctly on their hardware.

4. Exceptions

We may, at our sole discretion, issue a refund only in the event of a genuine, documented technical failure on our end that permanently prevents you from accessing the purchased service. If you believe this has occurred, you must contact support within 3 days of purchase.

5. Payment Failures & Support

If money was deducted from your account but your Kibee subscription was not activated, please contact [email protected] promptly with your transaction details so we can manually activate your account.

Operator: Kibee, operated by Kibeeworld, Bengaluru, Karnataka, India.